Terms and Conditions
Please read these Terms and Conditions carefully before using the website operated by Grab Free Phone, a registered 501(c)(3) non-profit organization. By accessing or using our site, you agree to be bound by the terms outlined below.
1. Purpose of This Website
Our website is intended to educate and assist eligible individuals in applying for free or discounted phone services and devices offered through official government programs such as the Affordable Connectivity Program (ACP) and Lifeline. We do not sell phones or charge fees for our help.
2. Eligibility
Our services are intended only for U.S. residents who meet the eligibility requirements of federal programs. You must be 18 years or older or an emancipated minor to use our services.
3. No Guarantee of Approval
While we guide and assist in the application process, we cannot guarantee approval for Lifeline or ACP benefits. Eligibility and approval are determined by the official program administrators and participating providers.
4. Use of Information
By submitting your information through our forms, you agree that we may use it to assess eligibility, support your application, and connect you with authorized ACP or Lifeline providers. Please refer to our Privacy Policy for details on how we handle your data.
5. Intellectual Property
All content on this site, including text, graphics, logos, and layout, is the property of Grab Free Phone or its content creators. You may not copy, distribute, or reuse any materials without written permission.
6. Prohibited Use
You agree not to misuse this site. This includes submitting false information, attempting to interfere with our services, or using the site for any unlawful purpose.
7. Third-Party Links
We may provide links to third-party websites, including provider portals or government agencies. We are not responsible for the content, accuracy, or practices of any external sites.
8. Limitation of Liability
Grab Free Phone is not liable for any damages resulting from the use or inability to use this website, including lost data, eligibility denial, or errors in submitted information. Our services are provided “as is” and “as available.”
9. Changes to Terms
We may update these Terms and Conditions at any time. Changes will take effect when posted on this page. We encourage users to check this page periodically for updates.
10. Contact Information
If you have questions about these Terms, please contact us:
Grab Free Phone
71-2 69th Pl, Glendale, NY 11385, USA
Email: support@grabfreephone.org
Phone: (929) 431-7812
Support Hours: Mon–Fri, 9 AM–6 PM (EST)